Shipping policy

SHIPPING POLICY

DAMM Good Sleep

SHIPPING INFORMATION

Last Updated: July 13, 2026

PROCESSING TIME

  • Standard Orders: 1-2 business days
  • Custom/Personalized Items: 3-5 business days
  • Bulk Orders (10+ items): 3-7 business days

Orders placed after 2:00 PM EST will be processed the following business day. We do not process orders on weekends or holidays.

SHIPPING OPTIONS & RATES

DOMESTIC SHIPPING (United States)

  • Shipping is calculated based on the below product categories. The first item in each category for a given order will carry the “First Item” price. Any additional items a customer purchases of the same category will then incur the “Additional Items” prices.

    • Contiguous US:
      • Heavyweight (sweatshirts) $7.99 + $2.50 / additional item
        Lightweight (t-shirts) $4.99 + $1.50 / additional item
    • Alaska, Hawaii, Puerto Rico:
      • Heavyweight (sweatshirts) $15.00 + $3 / additional item
        Lightweight (t-shirts) $6.99 + $2.50 / additional item

SHIPPING RESTRICTIONS

We currently ship to:

  • All 50 United States and territories

We do not ship to P.O. Boxes for certain large items. APO/FPO addresses accepted for most products.

ORDER TRACKING

  • Tracking information will be emailed once your order ships
  • Track your package using the provided tracking number
  • For questions about your shipment, contact customer service

DELIVERY ISSUES

Missing Packages:

  • Report missing packages within 30 days of delivery date
  • We will investigate with the carrier and provide resolution

Damaged Items:

  • Report damaged items within 48 hours of delivery
  • Include photos of damaged packaging and product
  • Replacement or refund will be provided

SPECIAL SHIPPING NOTES

  • Large Items: May require special delivery
  • Signature Required: Some high-value items require signature confirmation
  • Weather Delays: Severe weather may cause shipping delays beyond our control

ADDRESS ACCURACY

Please ensure your shipping address is complete and accurate. We are not responsible for packages shipped to incorrect addresses provided by the customer. Address changes after order placement may result in additional fees.

HOLIDAY SHIPPING

During peak holiday seasons, processing and shipping times may be extended. Holiday shipping deadlines may be posted on our website.

CONTACT US

Questions about shipping? Contact our customer service team:

  • Email: support@dammgoodsleep.com
  • Hours: Monday-Friday, 9 AM - 5 PM EST

Note: Shipping times are estimates and not guaranteed. DAMM Good Sleep is not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.